Privacy Policy
Last updated: January 10, 2025
Your privacy is important to us. This Privacy Policy explains how Colorado Property Help ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website coloradopropertyhelp.com or submit information through our forms.
Information We Collect
Information You Provide
When you fill out our contact form or request an offer, we collect:
- Contact Information: Your name and phone number
- Property Information: The address of the property you're inquiring about
- Situation Details: Information about your circumstances (inherited property, probate, etc.)
- Additional Messages: Any additional information you choose to share
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device Information: Browser type, operating system, device type
- Usage Data: Pages visited, time spent on pages, referring website
- Location Data: General geographic location based on IP address
- Cookies: Small data files stored on your device (see Cookies section below)
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about our services
- Evaluate properties and prepare offers
- Communicate with you about your property and potential transactions
- Improve our website and services
- Send follow-up communications related to your inquiry
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (email services, analytics, CRM systems)
- Professional Partners: Title companies, attorneys, or other professionals involved in real estate transactions (only with your consent and when necessary to complete a transaction)
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use our website
- Improve your browsing experience
- Analyze website traffic and performance
You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our website.
Third-Party Services
Our website may use third-party services including:
- Google Analytics: For website analytics and performance monitoring
- Email Services: For sending transactional emails and communications
These services have their own privacy policies governing their use of your data.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Lead information is typically retained for up to 7 years for business and legal purposes.
Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate information
- Deletion: Request that we delete your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us using the information provided below.
California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information as defined by the CCPA.
Children's Privacy
Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Do Not Track Signals
Some browsers have a "Do Not Track" feature. Our website does not currently respond to Do Not Track signals.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
By using our website, you acknowledge that you have read and understood this Privacy Policy.